Business Technology Services
Votum works with the senior management of our clients to pinpoint areas where edge technologies, innovative processes and services improvements can yield increased profitability or a competitive advantage.
We work with our clients to assess the situation, determine the impact that technology can have on the problem, select the best possible technologies and craft a complete solution to satisfy business needs.
In collaboration with client management, Votum re-engineers the business processes to take full advantage of the solution, integrates the solution with legacy enterprise systems, establishes support services for the implementation that yield a seamless deployment and performs detailed analytics on the newly collected data to ensure maximum return on investment.
Votum utilizes proven quality methodologies and metrics, including ITIL and SixSigma, to implement customer centric services based upon documented customer expectations, all managed using goal confirming metrics and guided by a continuous improvement process.